Privacy Policy

1. Information We Collect

• Account information: email address and encrypted password.
• Usage data: API call logs and request traces.
• Payment data: processed by third-party payment providers.

2. How We Use Data

• Provide and maintain service availability.
• Process billing and payments.
• Send service-related notices.
• Improve product quality and reliability.

3. Security

• Encryption in transit (TLS).
• Access control and audit logging.
• Periodic security review and hardening.

4. No Training on Customer Data

Conversation data and uploaded knowledge are used for inference in your workspace and are not used for model training.

5. Your Rights

• Access your data.
• Correct inaccurate data.
• Request deletion where applicable.
• Export your data.

6. Contact

For privacy requests, contact: privacy@treenode.ai